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Home / Privacy Policy

Privacy Policy

Last Updated: September 2, 2026

Maha Ganga Maha e-Seva Kendra ("we", "us", "our") operates this website and provides digital facilitation services at Savarde and Sarvade, Kolhapur. This policy explains how we handle information when you visit our website or request a service, in line with applicable Indian law.

1. Information We Collect

We may collect information needed to provide a requested service, such as your name, phone number, email address, address, Aadhaar number, PAN, and supporting documents. Technical information such as IP address, browser type, and cookies may also be collected when you use this website.

2. How We Use Your Information

• To process government, Aadhaar, digital, banking, and online service requests on your behalf
• To communicate about your requested services, appointments, and applications
• To improve this website and customer experience
• To meet legal, regulatory, and record-keeping obligations

3. Data Security

We use reasonable safeguards, including secure storage, access controls, and staff awareness, to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

4. Data Sharing

We do not sell personal information. Information is shared only with authorised government portals, banks, service providers, or authorities when needed to complete your request or where required by law.

5. Data Retention

Personal information is retained only for as long as required for the service, for legal compliance, or for legitimate business record-keeping.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law and service requirements. Contact us using the details below.

7. Contact Us

Maha Ganga Maha e-Seva Kendra, Savarde, Tal. Radhanagari, Dist. Kolhapur - 416212. Email: patilmayur3628@gmail.com | Phone: +91 76208 07623

Home / Terms & Conditions

Terms & Conditions

Last Updated: September 2, 2026

Welcome to Maha Ganga Maha e-Seva Kendra. By using this website or requesting our services, you agree to these Terms & Conditions.

1. Services

We provide digital facilitation services including government certificate applications, Aadhaar enrolment and update support, online forms, document services, and related assistance. Final approval remains with the relevant government department, bank, portal, or authority.

2. User Responsibilities

• Provide accurate, complete information and genuine documents
• Verify submitted details before giving approval to proceed
• Do not use the services for fraudulent, unlawful, or unauthorised purposes

3. Fees & Payments

Service charges are communicated before processing. Government fees, portal charges, and third-party fees are separate and may be non-refundable once paid to the relevant authority.

4. Limitation of Liability

Maha Ganga Maha e-Seva Kendra acts as a facilitation centre. We are not responsible for delays, rejections, outages, or decisions by government bodies, banks, third-party portals, or authorities outside our control.

5. Intellectual Property

Website content, photographs, logos, and design elements belong to Maha Ganga Maha e-Seva Kendra or their respective owners and may not be reproduced without permission.

6. Governing Law

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts in Kolhapur, Maharashtra.

7. Contact

Savarde, Tal. Radhanagari, Dist. Kolhapur - 416212 | +91 76208 07623 | patilmayur3628@gmail.com

Home / Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated: September 2, 2026

1. Service Cancellation

You may request cancellation before an application is submitted to a government portal or authority. Once an application is submitted, cancellation may not be possible.

2. Refund Eligibility

• Eligible: When we cannot process a service because of our error and no application was filed
• Partial refund: When a service was partly completed, subject to work already completed and processing costs
• Not eligible: Government fees, portal charges, rejected applications caused by incorrect customer documents, or services already completed

3. Refund Process

Submit a refund request within 7 days of payment by visiting the centre or contacting +91 76208 07623 or patilmayur3628@gmail.com. Approved refunds are processed within 7-14 business days using the original payment method where possible.

4. Government Fee Disclaimer

Fees paid directly to government departments, banks, portals, or third-party providers are not refundable by Maha Ganga Maha e-Seva Kendra.

5. Contact

Maha Ganga Maha e-Seva Kendra, Savarde, Tal. Radhanagari, Dist. Kolhapur - 416212 | +91 76208 07623

Home / Cookie Policy

Cookie Policy

Last Updated: September 2, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help improve functionality and user experience.

2. Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand visitor use if analytics services are enabled
• Preference cookies: Remember your settings and preferences

3. Third-Party Cookies

This website may link to or embed third-party services such as Google Maps, WhatsApp, or social media. These services may set their own cookies; please review their respective policies.

4. Managing Cookies

You can control or delete cookies through browser settings. Disabling cookies may affect some website features.

5. Contact

For questions about this policy, email patilmayur3628@gmail.com or call +91 76208 07623.